Application for Leak Adjustment

Property owners can receive a Leak Adjustment credit for excess water usage charges resulting from one eligible water system leak on a property every three years.

To be eligible for an adjustment, you must meet all of the following requirements:

•     have not received an adjustment in the previous three years
•     have repaired the leak within thirty days of being notified or when the leak was discovered.
•     provide proof of the repair ( receipts for any materials or services related to that repair)

If you determine you qualify and wish to apply for a Leak Adjustment, please complete this  form and return it to our office as soon as possible with the necessary receipts. No action can be taken to process your adjustment until information on the completed application form is received.   

 Note:

•    Leak adjustment may be applied to only a two month billing period which is in question.
•    Leak adjustment may be up to and not exceed 50% of usage above the normal billing usage during the same time period in previous year.
•    It could take up to 60 days to process customer leak Adjustment claims. Your patience during this process will be appreciated.

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